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Terms & Conditions

EdiSeven Electrical Safety & Compliance

These Terms and Conditions apply to services provided by The Mixing Jug Limited, trading as EdiSeven Electrical Safety & Compliance (“EdiSeven”).

The Mixing Jug Limited is a company registered in England and Wales with company number 09271815 and registered office at 6 Liston Court, High Street, Marlow, England, SL7 1ER.

By booking or using our services you agree to these Terms and Conditions.

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1. Scope of Service

EdiSeven provides Portable Appliance Testing (PAT) services consisting of:

  • Visual inspection of electrical appliances

  • Electrical testing using calibrated PAT testing equipment

  • Labelling of appliances with PASS or FAIL status where appropriate

  • Provision of a digital test report and appliance register

Testing is carried out in accordance with industry guidance including the IET Code of Practice for In-Service Inspection and Testing of Electrical Equipment.

PAT testing is one method of demonstrating electrical safety. Responsibility for maintaining electrical safety remains with the equipment owner or operator.

 

2. Customer Responsibilities

The customer agrees to:

  • Provide safe and reasonable access to all appliances to be tested

  • Ensure appliances are accessible and not in active use during testing

  • Inform EdiSeven of any known faults or hazards before testing begins

  • Ensure equipment is safe to handle and suitable for testing

Appliances that are not accessible at the time of testing may not be included in the report and may require a further visit.

Where testing cannot proceed due to lack of access, a minimum call-out fee may apply.

 

3. Appliances Covered

PAT testing applies only to portable electrical appliances connected via a plug.

The following are typically excluded unless agreed in advance:

  • Hardwired equipment

  • Fixed electrical installations

  • Equipment requiring specialist dismantling

  • Equipment located in hazardous environments

  • Equipment that cannot be safely isolated for testing

Testing does not normally involve dismantling appliances unless specifically agreed beforehand.

 

4. Failed Appliances

If an appliance fails testing:

  • A FAIL label may be applied where practicable

  • The appliance should be removed from service immediately

EdiSeven accepts no responsibility for any loss, damage or injury resulting from continued use of equipment that has failed testing.

 

5. Condition of Equipment After Testing

PAT testing confirms the safety of equipment at the time of inspection and testing only.

EdiSeven cannot guarantee the continued safety or condition of any appliance after testing has been completed.

Electrical equipment may become unsafe due to factors including but not limited to:

  • Damage

  • Misuse

  • Modification

  • Wear and tear

  • Environmental conditions

  • Improper storage or handling

Responsibility for the ongoing safe use and maintenance of electrical equipment remains with the equipment owner or operator.

EdiSeven shall not be liable for any fault, failure, damage or incident occurring after the completion of testing.

 

6. Appliance Labelling

Where practicable, EdiSeven will apply PASS or FAIL labels to appliances following testing.

In some cases, applying a label may not be practical or appropriate. This may include situations where:

  • The label may interfere with the normal use of the equipment

  • The label may be exposed to heat, moisture or damage

  • The appliance surface is unsuitable for adhesive labels

  • Aesthetic considerations apply

Where a label is not applied, the appliance will still be recorded within the test report as having been tested.

Labels are provided as a visual reference only and do not replace the official test records contained within the test report.

 

7. Reports and Documentation

Following completion of testing, customers will receive:

  • A digital PAT testing report

  • An appliance register

  • Pass and fail results

Reports will be provided electronically unless a printed copy is specifically requested in advance.

The digital report is considered the official record of testing.

 

8. Booking and Access

Appointments must be booked in advance.

Customers must ensure that:

  • Suitable access to premises is available

  • Appliances to be tested are ready and accessible

  • Any site safety requirements are communicated beforehand

If access is not available at the scheduled time, EdiSeven reserves the right to charge a call-out fee.

 

9. Pricing

Pricing may be based on:

  • Number of appliances tested

  • Minimum site visit charge

  • Location and travel time

Additional appliances beyond the originally agreed quantity may incur additional charges.

 

10. Payment

Payment terms may include:

  • Online payment at the time of booking

  • Payment on completion of testing

  • Payment within an agreed invoice period

For larger commercial jobs where a Purchase Order (PO) is required, the PO number must be provided prior to the scheduled testing date.

EdiSeven reserves the right to withhold reports or certification until payment has been received.

 

11. Cancellations and Rescheduling

Customers may cancel or reschedule an appointment with reasonable notice.

Where an appointment is cancelled with insufficient notice, EdiSeven reserves the right to charge a cancellation fee or call-out charge.

 

12. Annual Re-Testing Service

Where a customer opts for an annual recurring PAT testing service, EdiSeven may automatically contact the customer when re-testing is due based on the agreed testing interval.

Where recurring payment has been authorised, payment may be processed automatically.

Customers may cancel recurring testing services by providing notice prior to the next scheduled testing date.

EdiSeven cannot be held responsible where a customer fails to respond to reminder notifications or declines scheduled re-testing.

 

13. Limitation of Liability

EdiSeven will exercise reasonable care and skill when carrying out services.

However, EdiSeven shall not be liable for:

  • Pre-existing faults in equipment

  • Equipment failure occurring after testing

  • Damage caused by misuse or modification of equipment

  • Indirect or consequential loss including business interruption or loss of profits

Except in the case of death or personal injury caused by negligence, EdiSeven's total liability shall not exceed the value of the services provided.

 

14. Insurance

EdiSeven maintains appropriate public liability insurance for the services provided.

Details of insurance cover are available upon request.

 

15. Force Majeure

EdiSeven shall not be liable for delays or failure to perform services due to events beyond reasonable control including but not limited to:

  • Severe weather

  • Illness

  • Transport disruption

  • Government restrictions

  • Utility failures

 

16. Data Protection

Customer information may be retained for the purpose of:

  • Providing testing services

  • Maintaining appliance records

  • Sending reminders for future testing

Personal data will not be shared with third parties except where required by law.

 

17. Governing Law

These Terms and Conditions shall be governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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